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WHY B2C JEWELS?

What should I know about B2C Jewels?

What makes B2C Jewels special?

Why should I buy from you?

16 YEARS OF TRUST

Is shopping with B2C Jewels secure?

Do you have a Better Business Bureau rating?

Do you have a physical store?

Do you have gemologists on staff?

SECURE PAYMENT

Can I place a diamond on hold?

How do I place an order?

What forms of payment do you accept?

Can I split my payment between multiple methods?

FINANCING AVAILABLE

Do you offer financing?

Do you collect sales tax?

Why aren’t other online merchants collecting sales tax in my state?

Why do you need my personal information, like driver’s license or passport?

FREE RING TRIAL

What is your free ring trail service?

What are the ring replicas made of?

How many rings can I try?

Are there any charges?

What happens if I don’t return the rings?

FULLY INSURED SHIPPING

Do you offer free shipping?

Do you offer rush shipping?

Do you ship internationally?

Do you charge for international shipping?

Do you collect duties and taxes on international shipments?

Can I change the destination address once an order has shipped?

FREE RETURNS

Can I return a diamond for a refund?

Does your 30-Day return policy apply to settings too?

What if I got the finger size wrong?

FREE RESIZING

What is free resizing?

Is there a shipping charge?

How long is the service free?

How much time is needed to resize the ring?

PERSONAL SHOPPER

I’d like expert guidance. Do you have a concierge service to help me?

I need a gift quickly, do you have ideas?

What is your “Personal Shopper?”

Is this service free?

ONE YEAR WARRANTY

What is your one year warranty?

How much time is needed to repair the ring?

Is the center diamond covered in your one year warranty?

LIFETIME UPGRADE

Can I upgrade my diamond in the future?

What is your lifetime upgrade program?

What are the conditions of lifetime upgrade?

CONFLICT-FREE ASSURANCE

Are your diamonds all conflict-free?

Are your diamonds all natural and untreated?

Do your diamonds come with certificates?

PRICE-MATCH GUARANTEE

Why do your prices seem lower than other sellers?

What if I see the same diamond for less on another site?

Do you offer discounts?

Can I combine discounts?

TESTIMONIALS

TIMELESS BEAUTY

What kind of jewelry do you provide?

What guarantees do you offer on your settings?

Can I see a picture of a ring listed on your site before placing an order?

What is the quality of diamonds used in your settings?

What is better, White-Gold or Platinum?

Do you offer engraving on settings?

Will you set a diamond I purchased elsewhere into a B2C Jewels mounting?

Do you provide a nice presentation box for jewelry?

How do I keep my jewelry clean and sparkling?

BRILLIANT DESIGN

Do you carry designer jewelry?

Do you make custom jewelry?

What is the charge for a custom quote, and do I get it back?

Will you copy a setting I saw somewhere else?

OTHER

Why don’t some diamonds have videos or scientific images?

What is your definition of eye-clean?

Why can I see inclusions in “eye-clean” diamond videos and photos.

© 2004-2019 B2C Jewels. All Rights Reserved. The B2C Jewels Corporate Office is located in New York, N.Y.

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